Exchange Policy

Exchange policy

Art of Venus is 100% dedicated to customer experience and satisfaction.

Returns

We accept exchanges, should item arrive damaged, order error, or fufillment error on behalf of Art of Venus, LLC. 

Due to the current COVID-19 pandemic, there are no exchange's at this time unless item is unused, & unopened (same condition that you received it).

Our exchange policy lasts 30 days. If 30 days have gone by since your purchase , we can not offer you an exchange.

To complete your exchange, we require proof of purchase - you can initiate this process by reaching out to us directly at customerservice@artofvenus.com

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Once your return is received and inspected, we will notify you that we have received your returned item and go about the exchange process. You are responsible for ensuring we receive your exchange and can not be held responsible for error or loss on behalf of USPS, FedEx, UPS or any other postal services. We recommend insuring any exchanges / returns sent to Art of Venus. 

Exchanges are to be sent to 

Art of Venus 

PO Box 3592

Annapolis MD, 21403